Department of Recreation (REC)
What the Department Does
The mission of the Montgomery County Department of Recreation is to provide high quality, diverse, and accessible programs, services, and facilities that enhance the quality of life for all ages, cultures, and abilities.
Turn The Curve Performance Agreement Measures
Turn the Curve (TTC) is a straightforward method of problem-solving and strategic planning designed to identify ways of improving the services that the County provides to residents and other customers. It requires County departments and employees to look at problems through a different lens and go through a five-step process to identify innovative ways to improve the outcomes of the government's programs and initiatives. TTC leverages the experience and brainpower that already exists in the organization: Department directors and staff at all levels work together to develop new ways to approach their work.
Departments have completed an agreement with County leadership that formalized their TTC work. Below is a link to the complete REC agreement, at the heart of which are the three performance measures shown in the graphs below.
Percent of Programs Cancelled
The percentage of programs cancelled is an indicator of the department’s desired culture change around customer service and social equity. While there are many reasons for program cancellations and a variety of variables to consider, this data point is critical for program analysis—serving as a strong gauge of program quality and affordability.
Percent of RecAssist Utilized
The percentage of RecAssist utilized is a strong gauge of how well the department is ensuring vulnerable populations have access to opportunities, programs, and services which provide a quality of life and wellness benefit to residents.
Percent of Programs in Montgomery County Recreation
The percentage of programs in department facilities reflects how well the department is equitably managing and distributing resources.
Department Performance Measures
Montgomery County departments are broken out into discrete programs for the purposes of Outcome Based Budgeting. A program is an activity or set of activities performed by County government that has:
- identifiable costs for
- a clear public purpose
and measurable results, and
- clear lines of accountability
for its performance and financial management
It is said that the “story of the program” can be conveyed in five or fewer performance measures. The following are the performance measures for programs within the Department of Recreation. In our performance framework there are three categories of measures:
- how much did we do?
- how well did we do it?
- is anyone better off?
(effect or impact)
Click on chart to explore how the Department of Recreation is funded.