Department of Transportation (DOT)
What the Department Does
Provide an effective and efficient transportation system for the movement of persons and vehicles on County roads; plan, design, and coordinate development and construction of transportation and pedestrian routes; operate and maintain the traffic signal system and road network and develop and implement transportation policies.
Turn The Curve Performance Agreement Measures
Turn the Curve (TTC) is a straightforward method of problem-solving and strategic planning designed to identify ways of improving the services that the County provides to residents and other customers. It requires County departments and employees to look at problems through a different lens and go through a five-step process to identify innovative ways to improve the outcomes of the government's programs and initiatives. TTC leverages the experience and brainpower that already exists in the organization: Department directors and staff at all levels work together to develop new ways to approach their work.
Departments have completed an agreement with County leadership that formalized their TTC work. Below is a link to the complete DOT agreement, at the heart of which are the three performance measures shown in the graphs below.
Scheduled Ride On Roundtrip Circuits Missed, in Whole or in Part, per 1,000 Roundtrip Circuits
Tracks the efficiency of Ride On bus services.
Backlog of 311 Requests for Tree Maintenance
Tracks the efficiency of Highway Services.
Percentage of Traffic Signals with Fully Functioning Equipment
Tracks the efficiency of the County’s traffic-responsive control system.
Department Performance Measures
Montgomery County departments are broken out into discrete programs for the purposes of Outcome Based Budgeting. A program is an activity or set of activities performed by County government that has:
- identifiable costs for
- a clear public purpose
and measurable results, and
- clear lines of accountability
for its performance and financial management
It is said that the “story of the program” can be conveyed in five or fewer performance measures. The following are the performance measures for programs within the Department of Permitting Services. In our performance framework there are three categories of measures:
- How much did we do?
- How well did we do it?
- Is anyone better off?
(effect or impact)
Click on the chart to explore how DOT is funded.