Office of Human Resources (OHR)
What the Department Does
The mission of the Office of Human Resources (OHR) is to provide a proactive and responsive human resources program that attracts, develops, and retains a diverse, high performing, and well qualified workforce.
Turn The Curve Performance Agreement Measures
Turn the Curve (TTC) is a straightforward method of problem-solving and strategic planning designed to identify ways of improving the services that the County provides to residents and other customers. It requires County departments and employees to look at problems through a different lens and go through a five-step process to identify innovative ways to improve the outcomes of the government's programs and initiatives. TTC leverages the experience and brainpower that already exists in the organization: Department directors and staff at all levels work together to develop new ways to approach their work.
Departments have completed an agreement with County leadership that formalized their TTC work. Below is a link to the complete OHR agreement, at the heart of which are the three performance measures shown in the graphs below.
Number of Employees
Utilizing Telework and/or Alternate Work Schedules
The use of telework and alternate work schedules—which allow for some other arrangement than five eight-hour days a week—alleviates traffic, reduces greenhouse gas emissions from commuting, and promotes employee morale and productivity.
Manager Satisfaction with Candidate Pool
The county's recruitment efforts aim to attract top-quality applicants to jobs, so hiring managers have a strong pool of candidates to interview and hire. Managers are surveyed on their satisfaction with the quality of candidates (scale of 1-5).
Average Days to Fill a Job Vacancy
The process to fill job vacancies involves numerous steps and responsibilities in the Office of Human Resources and hiring departments. The department aims to streamline the process and decrease its average duration.
Montgomery County departments are broken out into discrete programs for the purposes of Outcome Based Budgeting. A program is an activity or set of activities performed by County government that has:
- identifiable costs for budgeting purposes
- a clear public purpose and measurable results, and
- clear lines of accountability for its performance and financial management
It is said that the “story of the program” can be conveyed in five or fewer performance measures. The following are the performance measures for programs within the Office of Human Resources. In our performance framework there are three categories of measures:
- How much did we do? (quantity)
- How well did we do it? (quality)
- Is anyone better off? (effect or impact)
Click on the chart to explore OHR's programs and expenditures.